Turn missed opportunities intoBooked Appointments

auris

The Voice AI agent built specifically for clinics

Care delayed is service delayed

In a world where clinics are struggling to provide care on time, clinics are losing patients at both ends of the care journey.

0%

of inbound calls are missed by the clinic.

30–40%

of total calls are made after work hours

0%

clinics spend their working hours on official stuff

Patient waiting alone in a clinic corridor

Closing this gap in delivering care helps patients feel safe, gives staff their time back, and helps clinics stay in control.

Closing the loop on both ends

Inbound

Inbound Agent answers queries, greets, book appointments and cuts manual follow-ups.

Triage
0%Triage accuracy
17Critical calls
38Urgent calls
⚠ Critical Alerts
sudden vision loss ×can’t see ×severe eye pain ×curtain over vision ×flashing lights ×+ Add
Action Transfer to clinician ⌄

Outbound

Outbound agent performs follow-up calls, follows a personal script for questions, collects feedback.

✦ Eye Centre Manchester › Analytics
0/5Overall Satisfaction
0%Response rate
Satisfaction breakdown
Very satisfied 225
Satisfied 53
Neutral 22
Dissatisfied 9

Streamline your clinic operations

Never miss a patient call

Auris answers on the first ring, including after hours, and keeps the conversation moving until the appointment is booked.

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Call volume by day

Triage cases, escalated instantly

Routine questions stay in the call. Urgent ones are handed to the right person with the details already captured.

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Critical alerts

sudden vision lossTransfer to clinician
severe eye painTransfer to clinician
flashing lightsBook urgent slot

Care that continues after discharge

Automatic follows up with patients to check recovery, catch complications early, and collect feedback.

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Satisfaction breakdown

Very satisfied 225
Satisfied 53
Neutral 22
Calls attempted417
Contact rate75%
Average call duration3m 14s

Seamless integration with your EMR, CMR, Calendar and OpenEyes

Auris integrates seamlessly with the tools at your clinic, reducing back and forth between tools.

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Patient details

Sarah MitchellAge 46 · Female
Blood typeO+
AllergiesPenicillin
9:00 AM · Annual Physical ExamConfirmed

Turn silence into satisfaction

A simple follow-up call can lifting patient satisfaction from 68% to 84%

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0%satisfaction rate

*According to the S-CAHPS patient experience survey.

Experience Auris in action

Experience how you can use Auris to streamline their operations.

Patient inquiry call

Hear how Auris manages inbound enquiries.

Post-appointment followup

Hear how Auris follows up with a patient.

Open Eyes

The Top-of-the-Line Open source Electronic Patient Record System for Ophthalmology

Learn more
OpenEyes patient record

Need a tailored AI voice solution?

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Give better care to your patients